عنوان فارسی مقاله: |
رهبری تحول گرا در گروه کاری سرویس مشتری: مدل های رقابتی رضایتمندی شغلی، تعهد تغییر و حل اختلاف در همکاری |
عنوان انگلیسی مقاله: |
Transformational Leadership In The Consumer Service Workgroup: Competing Models Of Job Satisfaction, Change Commitment, And Cooperative Conflict Resolution 1 |
خلاصه
ساختار ها و محیط سرویس
مدل های رقابتی برای رهبری و حل اختلاف همکارانه
روش
نمونه
رویه
تجزیه و تحلیل
سنجش ها
نتایج
بررسی های داده
تحلیل مدل های جایگزین
بحث و تبادل نظر
واسط مجاورتی – دوراز نقطه مبداء
پیچیدگی ها
بینش ها
مطالعات آینده
کلمات کلیدی :
Examining transformational leadership, job satisfaction, organizational ...www.tandfonline.com/doi/full/10.1080/09585192.2014.939987?src=recsysJul 31, 2014 - Transformational leader behaviors and their effects on followers' ...... Studies of transformational leadership in the consumer service workgroup: ...Quality & Performance Excellence - Page 396 - Google Books Resulthttps://books.google.com/books?isbn=0324827067James R. Evans - 2010 - Business & Economics... the TQ view is that the former emphasizes leadership at the workgroup level, whereas the ... Writers on performance excellence leadership have focused less on ... and allows them to focus on customer service and continuous improvement. ... is Transformational Leadership Theory.27 According to this model, leadership ...The Effect of Leadership on Conflict Management - Springer Linkhttps://link.springer.com/content/pdf/10.1007/978-3-319-14908-0_14.pdfby E Erzen - 2015 - Related articlesanalytic results of a random effects model showed that leadership has a small- ...... Studies of transformational leadership in the consumer service workgroup:.